Return & Exchange Policy

Returns For Exchange or Store Credit:

To start a return click here: https://www.vintageleopard.com/apps/redo/returns-portal

At The Vintage Leopard, we want you to be completely in love with your purchases!  However, we understand that online shopping doesn't always go as planned, so we have a simple return/exchange policy.

We accept brand new, unworn and unwashed returns for exchange/store credit within 30 days of delivery through our Vintage Leopard Return Portal. 

If you purchased Redo Unlimited Returns/Exchanges for $1.98 at the time of your order, your return/exchange will be free.  If not, you can still create a shipping label through the Redo portal.

Returns accepted for exchange or store credit.  No refunds.

All Sale items are final and non-returnable.

Store credit will be issued for the purchase price of all eligible returned merchandise.  (Please see below on eligibility of returns and the process of returning). We no longer offer refunds - NO exceptions.   Once a return is received and processed, an online code will be emailed to the email address used on the original order.  This code can then be redeemed online for a future purchase.  There is NO expiration on store credit.

To be eligible for an exchange/return, please make sure that:

• Returns must be postmarked within 30 days of receiving the order.
• The product is in its original condition and packaging.
• The product isn't used or damaged.
• Please DO NOT use the shoe box as the shipping container when returning shoes.  This means that shoes/shoebox must be placed inside another box or in some sort of packaging. 

 
Damaged items: 
If you received a damaged product, or an incorrect item, please notify us within 3 days of delivery for for assistance.

Contact us:

If you have any questions about our Return Policy, please contact us:

By phone number: 806-217-0208
By email: Holly@VintageLeopard.com